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Nordic municipalities’ work with artificial intelligence
Responsible organisation
2019 (English)Other (Other (popular science, discussion, etc.))
Abstract [en]

Municipalities in the Nordic regions are working to adopt artificial intelligence. Chat bots answer questions from citizens, algorithms can predict leaks in the water and sewage network, and tests are being conducted to determine how the technology can advise and support the municipalities’ case officers.

This report describes how selected municipalities in the Nordic region are working with artificial intelligence. It discusses how the adoption of the technology may affect trust in the Nordic region, both in terms of the population’s trust in the public administration and social trust.

The report makes recommendations for how the municipalities in the Nordic region can work together on artificial intelligence.

Place, publisher, year, pages
Copenhagen: Nordisk Ministerråd, 2019. , p. 40
Series
Nord, ISSN 0903-7004 ; 2019:062
National Category
Social Sciences
Research subject
Digitization; Organisation and administration
Identifiers
URN: urn:nbn:se:norden:org:diva-5824DOI: 10.6027/NO2019-062ISBN: 978-92-893-6443-0 (electronic)ISBN: 978-92-893-6444-7 (electronic)OAI: oai:DiVA.org:norden-5824DiVA, id: diva2:1375500
Available from: 2019-12-05 Created: 2019-12-05 Last updated: 2020-01-23

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Publisher's full textNordiske kommuners arbeid med kunstig intelligensTrust – the Nordic Gold
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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf