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Datafication, fluidity, and organisational change: Towards a universal PSM 3.0
School of Arts and Creative Industries, London South Bank University, UK.ORCID iD: 0000-0003-0101-3981
Responsible organisation
2020 (English)In: Universalism in Public Service Media: RIPE@2019 / [ed] Savage, Philip, Mercedes Medina, & Gregory Ferrell Lowe, Gothenburg: Nordicom, University of Gothenburg , 2020, p. 207-222Chapter in book (Other academic)
Abstract [en]

This chapter reviews a range of the organisational structures necessary to deliver datafied, fully nuanced content to audiences. These structures can be found in high technology clusters worldwide, and with them, the delivery of digital content to a mass, group, or individual to suit personal preferences is possible via a wide range of platforms. Such fluidity of delivery is likely to increase the universal appeal of public service media (PSM) content and thereby raise the potential for a well-informed national (and international) citizenry. The Canadian Broadcasting Corporation’s response to the increasing datafication of media by significant commercial firms, such as Netflix and Amazon Prime, was to adopt a mobile-first policy in its Hamilton newsroom, a neighbouring urban community to Toronto. Although the transition was found to be highly disruptive for producers and publics alike, local audiences substantially increased, including younger audiences.

Place, publisher, year, edition, pages
Gothenburg: Nordicom, University of Gothenburg , 2020. p. 207-222
Keywords [en]
datafication, fluidity, recombination, high technologies, clusters, public service media, universality
National Category
Media and Communications
Research subject
Media
Identifiers
URN: urn:nbn:se:norden:org:diva-11761Libris ID: w8trpj7ntxv0f6njISBN: 978-91-88855-26-8 ISBN: 978-91-88855-27-5 OAI: oai:DiVA.org:norden-11761DiVA, id: diva2:1535637
Note
Go to the full book to find a version of this chapter tagged for accessibility.Available from: 2021-03-09 Created: 2021-03-09Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
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  • en-US
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  • Other locale
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Output format
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