The Evaluation of Nordic Electricity Retail Markets analyses their commonalities while also highlighting their differencet advantages and disadvantages. The retail markets in the Nordics are generally competitive and well-run. There is still need for improvement, though, as consumers lack confidence in the industry and are dissatisfied with their suppliers. Here, the study offers specific suggestions: Apart from the overall recommendation to enhance the enforcement of current regulations, you can also learn from your Nordic counterparts: from industry-drafted standard contracts in Norway to a publicly accessible Swedish complaints list. In Finland energy efficiency has increased because of a public awareness campaign, and all the Nordic nations have succeeded in introducing some form of assistance for end users throughout the energy crisis.