Patients' opinions on family doctor accessibility in Estonia.
2004 (English)In: Croatian Medical Journal, ISSN 0353-9504, E-ISSN 1332-8166, Vol. 45, no 5, 578-81 p.Article in journal (Refereed) Published
AIM: To investigate the accessibility of family doctors in Estonia from the patients' point of view.
METHODS: Face to face interviews using structured questionnaires were performed. A random sample of the Estonian residents, aged 15-74 years, was studied (n=999).
RESULTS: The number of visits provided by family doctors has been continuously increasing since 1998. Out of 999 respondents, 59% visited the family doctor during the previous 12 months. The average number of visits per Estonian resident in one year is 2.48. Out of 999 interviewed persons, 72% said that they had a possibility of contacting their family doctor by phone. The waiting time for an appointment was short in most cases. The family doctor admitted 60% of the respondents on the same day the patients had requested; 22% of the patients were admitted within 1-2 days and 9% of the patients were admitted within 3-4 days. Only 9% of them had to wait more than 5 days. The current home visit fee in Estonia would have affected the decision of the home call of 58% of people. There was a correlation between the acceptability of a visit fee and the people's income.
CONCLUSION: The accessibility of family doctors can be considered good in Estonia.
Place, publisher, year, edition, pages
2004. Vol. 45, no 5, 578-81 p.
Family Practice, Health Care Reform, Health Services Accessibility
Medical and Health Sciences
IdentifiersURN: urn:nbn:se:norden:org:diva-3413PubMedID: 15495284OAI: oai:DiVA.org:norden-3413DiVA: diva2:749188