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Algorithms and public service media
Department of Electronic Systems, Aalborg University, Denmark.ORCID iD: 0000-0002-4127-6551
University of Sydney, Australia.ORCID iD: 0000-0001-7349-1662
Responsible organisation
2018 (English)In: Public Service Media in the Networked Society: RIPE@2017 / [ed] Lowe, Gregory Ferrell, Hilde Van den Bulck, & Karen Donders, Gothenburg: Nordicom, University of Gothenburg , 2018, p. 91-106Chapter in book (Other academic)
Abstract [en]

Algorithms increasingly shape the flow of information in societies. Recently, public service media organisations have begun to develop algorithmic recommender systems and automated systems in their internet services, which makes sense given their importance as mediators of information. In the emerging era of big data and growing personalisation, this makes sense strategically and can have instrumental importance for networked societies. This chapter draws on relevant development projects in European and Australian public service media organisations. In relation to the core principles of public service media, five challenges in operationalising automated rulebased systems are identified: 1) balancing popularity and distinctiveness, 2) diversity of exposure to programming, 3) transparency of the logic underlying recommendations, 4) user sovereignty and, 5) the issue of dependence on or independence from commercial intermediaries. The chapter examines a new set of conditions that affect provision public service provision in societies that feature growing use and reliance on networked media.

Place, publisher, year, edition, pages
Gothenburg: Nordicom, University of Gothenburg , 2018. p. 91-106
Keywords [en]
computer ethics, universalism, content diversity, transparency, chat-bots, recommender systems, personalisation
National Category
Media and Communications
Research subject
Media
Identifiers
URN: urn:nbn:se:norden:org:diva-11769Libris ID: 22547476ISBN: 978-91-87957-73-4 ISBN: 978-91-87957-74-1 OAI: oai:DiVA.org:norden-11769DiVA, id: diva2:1535645
Available from: 2021-03-09 Created: 2021-03-09 Last updated: 2025-06-12Bibliographically approved

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CiteExportLink to record
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Cite
Citation style
  • apa
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  • vancouver
  • Other style
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Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
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  • Other locale
More languages
Output format
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