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  • 1.
    Barland, Jens
    et al.
    Department of Communication, Kristiania University College, Norway.
    Olsen, Ragnhild Kr.
    Department of Journalism and Media Studies, Oslo Metropolitan University, Norway.
    The digital shift in news media’s revenue streams during the Covid-19 pandemic2024In: Innovation Through Crisis: Journalism and News Media in Transition / [ed] M. K. Solvoll & R. Kr. Olsen, Nordicom, University of Gothenburg , 2024, p. 85-116Chapter in book (Refereed)
    Abstract [en]

    This chapter sheds light on the economic resilience of Norwegian news media during the Covid-19 pandemic, with a particular focus on the shifts in revenues within the newspaper industry amidst the crisis. The business disruptions caused by the pandemic inevitably impacted the revenue streams of news media organisations. By analysing revenue data from the Norwegian Media Authority and officially published reports, combined with expert interviews, our study unveils the diverse impact the pandemic had on news media in Norway. The findings reveal that while some outlets encountered cash-flow problems, others successfully navigated digital markets, leveraging the accelerated digital shift in media consumption and advertising during this period. Additionally, the study highlights that only a fraction of the extra funds granted by the state to assist the news business through the crisis was utilised.

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  • 2.
    Olsen, Ragnhild Kr.
    Department of Journalism and Media Studies, Oslo Metropolitan University, Norway.
    Conclusion. Making sense of a crisis2024In: Innovation Through Crisis: Journalism and News Media in Transition / [ed] M. K. Solvoll & R. Kr. Olsen, Nordicom, University of Gothenburg , 2024, p. 165-182Chapter in book (Other academic)
    Abstract [en]

    The Conclusion of this book is closely connected to Chapter 1. As expressed in the Introduction, these chapters, serving as bookends, are designed to be read in conjunction with each other. In this Conclusion, I reflect upon the six building blocks of journalism innovation – resources, technology, organisation, management, culture, and business model – while summing up the empirical chapters of the book. In response to our overarching research question asking how Norwegian news media responded to the Covid-19 pandemic in terms of innovation and value creation, we have found that the crisis served as a catalyst for innovation, a critical test of resilience, and an amplifier of value creation. Based on the insights from our empirical studies, we conclude that the crisis stimulated renewal and transformation, which changed – at least in the short term – how news media operated and created value, economically as well as socially.

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  • 3.
    Olsen, Ragnhild Kr.
    et al.
    Department of Journalism and Media Studies, Oslo Metropolitan University, Norway.
    Asker, Cecile
    Aftenposten, Norway.
    Konow-Lund, Maria
    Department of Journalism and Media Studies, Oslo Metropolitan University, Norway.
    Exploring telework innovation’s value for news workers2024In: Innovation Through Crisis: Journalism and News Media in Transition / [ed] M. K. Solvoll & R. Kr. Olsen, Nordicom, University of Gothenburg , 2024, p. 123-142Chapter in book (Refereed)
    Abstract [en]

    This chapter offers a framework for examining the advantages and challenges associated with a significant innovation in newsroom work that emerged during the Covid-19 crisis: the introduction of teleworking. Applying service innovation research perspectives, which emphasise that innovations should create value for all stakeholders, our study explores how news workers experienced the swift and extensive shift to digital work modes during lockdowns and periods of strict social distancing. The analysis, based on interviews with reporters, developers, and newsroom managers in three leading newspaper companies in Norway, shows how working at a distance by means of digital tools generated complex and ambiguous value experiences among news workers. Based on this, we argue that future research applying service innovation perspectives on journalism needs to pay more attention to the value of innovations for employees. Otherwise, this research risks overlooking a stakeholder group which plays a key role in news media’s service provision to the public.

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  • 4.
    Olsen, Ragnhild Kr.
    et al.
    Department of Journalism and Media Studies, Oslo Metropolitan University, Norway.
    Solvoll, Mona K.
    Department of Communication and Culture, BI Norwegian Business School, Norway.
    Theoretical perspectives on crisis, resilience, and innovation2024In: Innovation Through Crisis: Journalism and News Media in Transition / [ed] M. K. Solvoll & R. Kr. Olsen, Nordicom, University of Gothenburg , 2024, p. 19-42Chapter in book (Refereed)
    Abstract [en]

    This chapter describes how the concepts of crisis, resilience, and innovation are well-suited for capturing how Norwegian news media dealt with the Covid-19 pandemic. The pandemic posed threats to public health, leading to increased urgency for accurate information dissemination. As such, the crisis served as a catalyst, accelerating changes in news production, distribution, consumption, and business models. Persistence reflects resilience as the ability to regain stability and get back to “business as usual”, adaptability as resilience refers to large adjustments in professional practices in response, while transformability brings radical long-lasting renewal of the whole organisation. Presenting a normative view of innovation in journalism, this chapter focuses on value creation, improvement, and novelty. Innovation involves adjusting existing products or services and introducing new ideas perceived as novel by audiences. This coincides with the transformation of journalism from physical news products to digitalised services. Summarising insights from different strands of innovation literature, we identify a set of internal factors, or building blocks, of journalism innovation: resources, technology, organisation, management, culture, and business model.

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  • 5.
    Solvoll, Mona K.
    et al.
    Department of Communication and Culture, BI Norwegian Business School, Norway.
    Olsen, Ragnhild Kr.Department of Journalism and Media Studies, Oslo Metropolitan University, Norway.
    Innovation Through Crisis: Journalism and News Media in Transition2024Collection (editor) (Refereed)
    Abstract [en]

    This book provides insights into the interplay between crisis, resilience, and innovation within news media. Examining how Norwegian news media adapted and innovated during the Covid-19 pandemic, it offers new knowledge on news organisations’ resilience strategies and their ability to create value for themselves, their audiences, and for the broader society during times of unprecedented uncertainty. Through a diverse array of qualitative and quantitative methods, the research presented uncovers how crises serve as both opportunities for innovation and threats to journalism practices and businesses.

    Drawing on perspectives from journalism and media innovation studies, management and organisational research, and innovation theory, the empirical investigation identifies three overarching themes: the crisis as a catalyst for innovation, a critical test of resilience, and an amplifier of value creation. Through several empirical studies, we demonstrate how the Covid-19 pandemic prompted urgency- and ambition-driven innovation in Norwegian news media. This research showcases how organisations rapidly adapted to the crisis using digital tools, and how they introduced new services, amplifying economic and social value creation while navigating challenges to news workers’ well-being.

    In conclusion, the theoretical perspectives on crisis, resilience, and innovation shed light on the transformative journey of Norway’s news media during the Covid-19 crisis, offering valuable insights for scholars, practitioners, and policymakers alike.

    Mona K. Solvoll is associate professor at the School of Communication, Leadership and Marketing at Kristiania University College, Norway. Ragnhild Kr. Olsen is associate professor at the Department of Journalism and Media Studies at Oslo Metropolitan University, Norway.

    The research in the book originates from the “Media Innovation Through the Corona Crisis” project at the BI Norwegian Business School (2020–2021), funded by the Research Council of Norway.

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  • 6.
    Solvoll, Mona K.
    et al.
    Department of Communication and Culture, BI Norwegian Business School, Norway.
    Olsen, Ragnhild Kr.
    Department of Journalism and Media Studies, Oslo Metropolitan University, Norway.
    Introduction: The innovation response to the Covid-19 crisis2024In: Innovation Through Crisis: Journalism and News Media in Transition / [ed] M. K. Solvoll & R. Kr. Olsen, Nordicom, University of Gothenburg , 2024, p. 7-18Chapter in book (Other academic)
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